Shipping policy
ORDERING INFO
ALL SALES FINAL. ONCE ORDER HAS BEEN PLACED, WE CANNOT CANCEL IT.
SHIPPING
Shipping does NOT Include processing time.
- Processing can take up to 1-2 Business Day (Usually Ship same day)
- Business days does not include Weekends or Holidays
Packages are mailed via USPS, or UPS & a tracking number will be sent to the e-mail address you provided us during checkout.
Tracking may take up to 24-48 hours to update on the USPS or UPS website.
MADRI BEAUTY IS NOT RESPONSIBLE FOR LOST/STOLEN SHIPMENTS. If your tracking says delivered, please contact USPS/UPS for more info.
We Offer shipping insurance via route shipping insurance at checkout, at the customers expense. If the customer refuses to purchase the shipping insurance (Shipping insurance via ROUTE SHIPPING INSURANCE is 1% of customers total.) and their package is lost / Stolen, it is not the responsibility of Madri Beauty to issue any refund / send a replacement. It is the customers own fault for not purchasing insurance.
If you input an incorrect address at checkout and your package has been sent out, you will need to contact USPS / UPS to change your address. If your package ends up getting sent back to us, you will be responsible for the additional shipping charges in order for us to resend your package.
If you have questions or concerns about delays in the shipping process, once the item is in the possession of the USPS, please contact USPS and inquire.
Once orders are shipped, we have no control over the process and cannot answer questions about delays, returned, lost, or miss sent packages. Tracking updates on the USPS website can take up to 48 hours once shipped
DOMESTIC ORDERS
PROCESSING TIME: 1-2 business days (We usually ship same day unless we have a Huge Sale or during Holidays.)
SHIPPING: 2 business days (Domestic) *NOT including delays, weekends & Holidays
BUSINESS DAYS = MONDAY - FRIDAY
We cannot guarantee there will be no delays with USPS / UPS. If your package is delayed, it is not Madri Beauty’s responsibility and we appreciate your patience in receiving your package, please contact shipping service for those inquires.
INTERNACIONAL ORDERS:
PROCESSING TIME: 1-2 business days
SHIPPING: International shipping varies from 10-25 business days
BUSINESS DAYS = MONDAY - FRIDAY
PICK-UPS: